GENERAL CONDITIONS OF SALE
Lovely French Tours offers users of its website www.lovelyfrenchtours.com a service of advice, research and assistance in organizing tailor-made trips by providing the buyer with various services.
SCOPE
The general conditions of sale below exclusively govern the contractual relations between the Lovely French Tours company whose head office is located in Saint Cyr le Châtoux, registered under SIRET number 97805798200016, hereinafter referred to as “VOUTE” and managing the site www.Lovelyfrenchtours.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.Lovelyfrenchtours.com hereinafter referred to as “CUSTOMER”. They apply to any sale of services presented on the site www.lovelyfrenchtours.com. Signing a quote with the words “good for agreement” constitutes acceptance by the buyer of these General Terms and Conditions.
Lovely French Tours reserves the right to modify the General Terms and Conditions without notice. They are then applicable as soon as they are published online.
SERVICE DELIVERY
Trip Planner:
Lovely French Tours fulfills its obligation by sending the buyer a PDF file containing the details of the trip as well as the links to book the transport and accommodation offered.
The final responsibility for making reservations for the accommodation and transportation offered lies with the buyer.
Lovely French Tours will not make any reservations on behalf of the buyer.
A personalized travel itinerary can also be sent by Lovely French Tours via post, for an additional charge. The time it takes to send the travel itinerary depends on the buyer’s departure date for the trip. Lovely French Tours undertakes to send it within a deadline established in the quote, accepted by the buyer and taking into account the start date of the buyer's stay.
Travel Concierge Services:
While so many of our services are “made to measure”, here is a sample of some standard travel concierge services.
All-inclusive weekly-package – advice and suggestions, reservations, appointments deliveries of tickets, information and assistance in case of emergency.
A la carte concierge services – we are available to take care of your travel needs during your stay an “as needed” basis.
PRICES.
The sales prices of the services are expressed in euros.
The prices offered by Lovely French Tours via the website www.lovelyfrenchtours.com are:
Travel Designer Service: 30€ per day
Travel Concierge Service: 40€ per 30min call
Beyond 21 days: contact us
Customized quote for trips requiring greater (special) organization.
Supplement of 10€ / person per day if traveling with more than 4 people.
Supplement of €30 / modification made to the travel itinerary, beyond the authorized number which is twice maximum (a modification corresponds to a change of accommodation, activity and any service contained in the travel plan …)
TRAVEL ITINERARY
Lovely French Tours does not make any reservations with professionals on behalf of the CUSTOMER and has no pricing agreement with companies that it may mention in the travel itinerary. The CUSTOMER must make the reservations and assumes full responsibility for them. The price of the services mentioned in the travel itinerary comes from the research results of Lovely French Tours. Lovely French Tours cannot be held responsible for a price change or unavailability. The CUSTOMER is free to follow the recommendations of Lovely French Tours or not. The Customer is free to make any reservation with the professional of his choice. Lovely French Tours cannot accept any responsibility for the use made of the travel itinerary, and for the choice of professionals and the execution of their services.
INTELLECTUAL PROPERTY
The travel itinerary is original content and is protected by copyright. It is and remains the full and complete property of Madame Voute Isabelle.
The Site https://www.lovelyfrenchtours.com and its content, brands, logos, images, designs, models, texts, photographs, graphic charters, databases are and remain the exclusive property, full and complete, of Madame Voute Isabelle. Any reproduction, representation, distribution, exploitation, marketing, use of one of the elements present on the Site, of all or part of the Site, of the travel itinerary is strictly prohibited and would constitute an infringement.
The travel itinerary may only be used for the CUSTOMER's personal needs. The CUSTOMER has the right to make a copy of the purchased travel itinerary for their personal use. The CUSTOMER does not have the right to make copies of the travel itinerary to communicate them to third parties, free of charge or for a fee, for whatever reason. Any use of the travel itinerary not made by the CUSTOMER or for a purpose other than for the CUSTOMER's personal needs is strictly prohibited.
The CLIENT refrains from any act of counterfeiting, unfair or parasitic competition with regard to Lovely French Tours.
Any unauthorized exploitation of any of these elements will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.
WITHDRAWAL
Article L221-28 of the Consumer Code stipulates that the right of withdrawal cannot be exercised for services and products “providing audio or video recordings or computer software” because they cannot, by nature, be reshipped.
However, Lovely French Tours remains concerned about the quality of its products and the satisfaction of its customers. If a product does not suit you, you can contact us at the following address: info@lovelyfrenchtours.com to examine your problem.
The buyer can terminate their registration for the products and services of the company Lovely French Tours at any time by deleting their customer account on the site, free of charge and without reason. No refunds can be made for products or services previously purchased.
PROTECTION OF PERSONAL DATA
The company Lovely French Tours undertakes to preserve the confidentiality of the information provided by the buyer, which he may be required to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978 and European Regulation 2016/679 relating to the protection of personal data. As such, the Internet user has the right to access, modify and delete information concerning him at any time. He can request it at any time by mail to the following address: Lovely French Tours – 1138 route du col – 69870 Saint Cyr le Châtoux – France OR by email at lovelyfrenchtours@gmail.com.
RESPONSIBILITY
Lovely French Tours undertakes to provide the services diligently, it being specified that it has an obligation of means, to the exclusion of any obligation of result, which the user acknowledges. expressly.
Lovely French Tours undertakes to provide services in accordance with the rules of the art and in the best manner, under the terms and conditions of the agreement, as well as in compliance with the applicable legal and regulatory provisions.
In the event of difficulty during the buyer's stay, only the responsibility of the service providers may be incurred, Lovely French Tours acting only as an advisory agent. Lovely French Tours cannot under any circumstances be held responsible for the failure of the reservation of various transport, accommodation, activities, visits and excursions offered since it is an advisory service.
Lovely French Tours cannot be held responsible for any difficulties that may arise during the conclusion or execution of contracts between the buyer and transport companies, different means of accommodation, restaurants, and activities organized by agencies, or between any other person involved in the proposed trip, nor be involved in any dispute whatsoever between the buyer and this person.
Lovely French Tours cannot be held responsible for the poor progress of a stay, a cancellation or modification of a service provider, a bad travel or service experience, an accident having occurred during the planned trip, climatic or even economic problems.
The reservation and choice of the trip will be solely the will and responsibility of the buyer. The service offered by Lovely French Tours is only an advisory service in terms of reservations and travel planning.
Lovely French Tours does not guarantee the buyer that the organization and planning of the trip, subject to constant research to improve performance and progress in particular, will be completely free from errors, defects or defects.
Lovely French Tours cannot be held responsible if the services provided do not correspond to the specific needs of the buyer. It is recommended to make reservations within a few hours of receiving the links. If the prices of the various services increase or are no longer available, Lovely French Tours cannot under any circumstances be held responsible.
The photographs used on the website www.lovelyfrenchtours.com and the travel itinerary have no contractual value and therefore cannot engage the liability of Lovely French Tours. The different services are clearly detailed on the “Services” page.
DISPUTES
These General Conditions of Online Sale are subject to French law.
For any additional information on the protection of personal data, we invite you to consult the site: https://www.cnil.fr/
Continuing to browse this site constitutes unreserved acceptance of the following provisions and conditions of use. The currently online version of these conditions of use is the only one enforceable for the entire duration of use of the site and until a new version replaces it.
Insurance
You are strongly recommended to purchase an insurance policy that covers personal liability, personal accident, lost and delayed baggage, medical expense, cancellation insurance and more at the time of booking your holiday or travel arrangements. Travelers assume full responsibility for any loss, injury, death or damage to them, their family or their dependants arising in connection with their participation, or the participation of their family, in the trips, and for ensuring that they have adequate insurance coverage to cover any loss endured. Jolie Concierge does NOT provide insurance policy and cannot accept any liability for any loss.
Force Majeure
Neither Lovely French Tours nor The Third Party Supplier can accept liability or pay compensation to terminate this contract for any failure to perform hereunder where such failure is proximately caused by a Force Majeure Occurrence. A “Force Majeure Occurrence” shall mean an occurrence beyond the control and without the fault or negligence of the party affected and which by exercise or reasonable diligence the said party is unable to prevent or provide against. Without limiting the generality of the foregoing, force majeure occurrences shall include: acts of nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, acts of foreign combatants, terrorist acts, military or other usurped political power or confiscation, nationalization, government sanction or embargo, labor disputes of third parties to this contract, or the prolonged failure of electricity or other vital utility service. Any Party asserting Force Majeure as an excuse to performance shall have the burden of proving proximate cause, that reasonable steps were taken to minimize the delay and damages caused by events when known, and that the other Party was timely notified of the likelihood or actual occurrence which is claimed as grounds for a defense under this clause.